SHIPPING INFORMATION

Enjoy Prompt Service with SuperLoveDoll!

Notice:
To ensure your package is delivered safely and within the agreed timeframe, please double-check that your address is accurate and includes all required details. Be sure to use proper abbreviations and provide correct street, building, and apartment numbers.

  • If your product is lost or mis-delivered due to incorrect delivery information, any resulting losses will be the sole responsibility of the purchaser.

Delivery Time

Delivery times are determined by the recipient’s address and typically range from 30-35 days. However, unforeseen delays may occur due to factors such as COVID-19 or other force majeure events.

For the following countries, longer delivery times are expected due to distance, shipping schedules, and other logistical challenges:

  • Canada, Australia, UK: 40-55 days.
  • New Zealand: 60-75 days.

EXPEDITED DELIVERY options are available for faster shipping.

  • Expedited shipping via air (instead of sea) delivers your order in 5-10 days.

Note: In some regions, transportation companies only provide air freight due to geographical or logistical constraints. These include, but are not limited to, Switzerland, Puerto Rico, South Korea, Norway, Chile, Mexico, and various South American countries such as Colombia and Bolivia.


ORDER NOW AND GET YOUR SEX DOLL NEXT WEEK

Looking for lightning-fast delivery? In-stock sex dolls are ready and highly recommended for customers seeking immediate gratification! SuperLoveDoll maintains well-stocked U.S. and European warehouses with our most popular dolls to ensure delivery within just 3-7 days for addresses in the U.S. and EU.


Shipping Associates

SuperLoveDoll partners with trusted carriers including FedEx, DHL, and UPS to ensure safe and reliable delivery.


Tracking Number

Once your order is produced and shipped, you’ll receive an email with your tracking number and a logistics query link to monitor your delivery every step of the way.


SuperLoveDoll Shipping Process

  1. Order Confirmation: After placing your order, our customer service team will confirm your details.
  2. Production: Your doll enters production and undergoes rigorous quality inspections before shipping.
  3. Shipping: Once shipped, you’ll receive a tracking email to follow your package right to your doorstep.

Shipping Package

  • Privacy: Your shipment will arrive in a 100% discreet container with no logos, text, or identifiable markings.
  • Security: Each doll is carefully wrapped in foam-filled transparent bags and covered with a soft blanket for extra protection. Dolls are then packed into sealed shipping boxes to ensure safe and confidential delivery.

Free Shipping

At SuperLoveDoll, we provide free worldwide shipping, so you don’t have to worry about freight costs.

However, if the doll you ordered exceeds 168cm in height or the package weight is over 60kg, it is considered oversized or overweight. In such cases, an additional fee of $100-$150 will be charged. We appreciate your understanding as these costs are borne by the customer.


Regarding Tariffs

SuperLoveDoll offers tax-inclusive services for customers in most countries and regions, meaning you won't need to pay customs duties.

However, due to specific policies, customers in the following regions are responsible for paying customs duties themselves:

  • Puerto Rico, Switzerland, Norway, New Zealand, and South American countries (e.g., Colombia, Bolivia).

Destination of Shipment

SuperLoveDoll delivers to most destinations worldwide with ease. However, certain countries and regions require customers to handle their own customs clearance.

Regions Requiring Self-Custom Clearance:

  • Puerto Rico, Switzerland, Norway, New Zealand, Pakistan, Mexico, Argentina, and Muslim countries in Central Asia and the Middle East.

If you have any questions or concerns, please contact us at support@superlovedoll.com.


Shipping Channels for Specific Countries

Due to geographical or logistical constraints, the following countries require designated shipping channels:

  1. Air Shipping Only (Fast Shipping):

    • Puerto Rico, Switzerland, Norway, New Zealand, and South American countries (e.g., Colombia, Bolivia).
    • Customers in these regions are responsible for customs clearance and tax payments.
  2. Double-Clearance Air Freight Only:

    • Thailand, Cambodia, Vietnam, Myanmar, Singapore, and Malaysia.
  3. Double-Clearance Tax-Package Sea Transport Only:

    • Indonesia.

Countries That Cannot Be Shipped

Unfortunately, due to legal restrictions, sex dolls cannot be shipped to the following regions:

  • India, Turkey, Africa, and Middle Eastern countries.

We regret any inconvenience this may cause and appreciate your understanding.


At SuperLoveDoll, we strive to ensure smooth and hassle-free delivery for our customers worldwide. For further assistance, don’t hesitate to reach out!